If you're on a monthly plan and registered for My Account, you can log in with your Virgin Mobile number or the username you created. Whichever is easier for you! Heads up! If your account is no longer active, you'll have to log in with your username. Your username is not necessarily your email address, unless you set it up that way.

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Virgin Media broadband and phone deals start with average download speeds of 54Mbps, going up to 516Mbps packages for heavier users and even an astonishing 1Gbps for certain parts of the UK.

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